Who Are We?
“Our vision is to deliver high quality accommodation and support in a personalised and flexible way – to meet individual needs.”
Our services are based in London and Essex.
We're continually expanding our services to offer flexible support packages for individuals transitioning from hospital and residential care, focusing on recovery and independence. We also offer floating support for those moving from supported living to full independence.
Support Options
All service users benefit from a comprehensive Support Plan and Risk Management Plan designed by the service user with staff and with input from professional team and families/carers. Each person has a nominated key worker to support them to achieve goals and targets, and to deliver flexible and personalised support.
Tenancy Support
Helping individuals stay safe at home and meet tenancy responsibilities.
Health & Medication Support
Assistance with medication management and access to physical and mental health care.
Life Skills & Independence
Support with daily skills like budgeting, shopping, and healthy eating.
Confidence & Community Integration
Developing independence and self-confidence through emotional support and promoting access to social, training, employment opportunities and other community services.
Enhancing Lives
We aim to deliver the highest standard of care and support possible.
Our policies underpin service delivery, and our work is quality checked to validate and evidence our work and progress.
Review outcomes acknowledge the quality of our service provision, good practice and innovation. Our service users consistently deliver positive feedback in surveys, confirming improvements in mental and physical health and life skills.
Our organisation is registered with and inspected by CQC.
Specialised Focus
CQC Standards
Partnership working
Personalisation & Choice
Services promote recovery and independence for adults with mental health and learning disability needs, meeting CQC standards by delivering safe, effective, caring, responsive and well led services.
Delivering cost-effective, high-quality services, working in partnership with commissioning teams, adult care service teams, NHS and other community services to deliver improved outcomes for our service users.
Delivering a core service together with specialist and more complex support according to assessed needs, respecting privacy and handling personal data responsibly in accordance with GDPR.
Our Approach
Quality Support
01
Recovery-Focused Support
Encouraging well-being and independence through tailored recovery pathways.
02
Proactive Relapse Prevention
Partnering with local services to provide integrated, early intervention.
03
Building Life Skills & Relationships
Offering emotional support and social skill-building to prepare for independent living.
04
Inclusive Participation
Involving service users in planning, decision-making, and community engagement to build confidence and control.