Our Team

We provide a stable, reliable and committed staff team all of whom are CRB checked prior to employment and at subsequent intervals.

Our staff team benefit from:

  • a comprehensive induction procedure
  • regular supervision
  • annual appraisal and training
  • an individual training development plan, combining formal NVQ training with a regular programme of training in areas such as mental health, safeguarding, health & safety, first aid, etc.

What our service users said about us in our last satisfaction survey:

  • 100% said mental health improved
  • 90% said physical health improved
  • 90% said they enjoyed ownership of their support plan and goals
  • 95% said life and daily living skills improved
  • 80% said financial budgeting skills improved
  • 80% were managing their medication better
  • 65% reported improved cooking skills
  • 90% said they saw move on as a potential longer term goal.
  • 100% said they attend house meetings on a regular basis.
  • Some of the things service users said they liked the most – safety and security, peacefulness, mellowness, company of others, the facilities, freedom, space to relax, privacy, independence, staff understanding of problems and always someone to talk to.